Privacy Policy
Last Updated: March 17, 2026
At Osiris Power, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our solar energy services.
1. Information We Collect
Personal Information You Provide
When you fill out a contact form, request a free solar quote, schedule a consultation, or otherwise interact with our website, we may collect the following personal information: your full name, email address, phone number, home address, monthly electric bill amount, utility provider, roof type and condition details, SMS opt-in status, and any additional information you choose to share in form messages.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type and version, operating system, referring URL, pages visited on our site, time spent on each page, click behavior, and device identifiers. We use tools such as Google Analytics to understand website traffic patterns and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to your inquiries and provide solar consultations
- Prepare customized solar proposals and system designs for your property
- Process and fulfill service agreements and installation contracts
- Communicate with you about your project status, appointments, and follow-ups
- Send SMS messages if you have opted in to receive them
- Improve our website, services, and customer experience based on usage patterns
- Send marketing communications about solar products, promotions, and industry updates (with your consent and opt-out option)
- Comply with legal obligations, resolve disputes, and enforce our agreements
Marketing Communications
If you opt in to marketing emails or SMS, we may send periodic newsletters, promotional offers, and educational content about solar energy. Every marketing email includes a clear unsubscribe link, and you can opt out of SMS messages by replying STOP at any time. You can also contact us directly to update your preferences.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
Service Partners
We may share relevant information with trusted service partners who assist us in delivering solar installation services, including Sunvena Solar, equipment suppliers, financing providers, and installation subcontractors. These partners are contractually obligated to protect your data and use it only for the purpose of fulfilling our services to you.
Service Providers
We use third-party tools for email delivery, SMS messaging, analytics, and customer relationship management. These providers process data on our behalf under strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, in response to a valid subpoena or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your browser and our servers, secure storage of personal data with access controls limited to authorized personnel, regular security assessments and updates to our systems, and employee training on data privacy and protection best practices.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of any inaccurate or incomplete personal data
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Opt-Out: Unsubscribe from marketing communications at any time
- SMS Opt-Out: Reply STOP to any SMS message to unsubscribe immediately
- Data Portability: Request your data in a commonly used, machine-readable format
- Objection: Object to certain processing of your personal data
To exercise any of these rights, please contact us at info@osirispower.com or call us at (888) 555-0199. We will respond to your request within 30 days.
7. Third-Party Links
Our website may contain links to third-party websites, such as financing partners, utility company portals, or social media platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party website you visit.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Osiris Power